Everyone has his/her own opinion and has the right to express it.
What do you do if you have an opinion? Do you just keep it? Or express it
freely? Now, in small groups of three or four, discuss the following
questions. State your argument
This dialogue is a part of a situation in a meeting. Study the dialogue
and
answer the questions. Then, compare your answers with your classmates’.
Samsul : Before I begin the report, I'd like to get some ideas from
you all. How do
you feel about rural sales in
your sales districts? I suggest we
go round the
table first to get all of your
input.
Nyoman : In my opinion,
we have been focusing too much on urban customers and
their needs. The way I see
things, we need to return to our rural base by
developing an advertising
campaign to focus on their particular needs.
Anita : I'm afraid, I
don't agree with you. I think rural
customers want to feel as
important as our customers living
in cities. I suggest we give our
rural
sales teams more help with
advanced customer information reporting.
Johan : Excuse me, I didn't catch that. Could you
repeat that, please?
Anita : I just stated that we need to give our rural
sales teams better customer
information reporting.
Nyoman : I don't quite follow you. What exactly do you mean?
Anita : Well, we provide our city sales staff with
database information on all of our
larger clients. We
should be providing the same sort of knowledge on our
rural customers to our sales
staff there.
Samsul : Would you like to add anything, Ms Mutia?
Mutia : I must admit I never thought about rural
sales that way before. I have to
agree
with Ms
Anita.
Samsul : Well, let me begin my presentation. As you can see, we
are developing
new methods to reach out to our
rural customers.
Nyoman I suggest we break up into groups and
discuss the ideas we've presented.
Samsul : That’s a good idea.
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